Privacy & User Compliance Policy

1. Introduction

Welcome to Send Jay Logistics. This Privacy & User Compliance Policy outlines how we collect, use, and protect your personal information, as well as the rules governing the use of our platform. By using our services, you agree to comply with this policy in full.

2. Our Commitment to Legal and Ethical Standards

We are fully committed to maintaining the highest legal and ethical standards. Under no circumstances do we permit or condone the delivery, purchase, or handling of illegal or prohibited items, including but not limited to:

• Narcotics (e.g., cocaine, heroin, marijuana where banned)
• Firearms or weapons
• Government-restricted substances or contraband
• Stolen property
• Any item deemed illegal under local or international law

3. User Responsibility

By using Send Jay Logistics, you agree to the following terms:

• You will not send or request delivery of any illegal or prohibited items.
• You acknowledge that Send Jay Logistics does not and will never authorize such activities.
• Any misuse of our platform for illegal purposes is done at your own risk, without the consent, support, or knowledge of the company.

4. Legal Liability and Consequences

• Any user in violation of this policy will be permanently banned from our services.
• Send Jay Logistics reserves the right to report any suspicious or unlawful activity to legal authorities.
• We are not liable for consequences arising from attempts to misuse our platform.
• Full legal responsibility rests with the individual involved.

5. Monitoring and Safety Measures

To ensure compliance and safety, we may implement parcel inspection procedures and utilize technologies to prevent the transport of illegal or dangerous items. Cooperation with these measures is mandatory for all users.

6. Information We Collect

6.1 User-Provided Information

We collect personal information that you provide voluntarily when using our services. This includes your name, phone number, and any other details you choose to submit.

6.2 Automatically Collected Information

We may also collect device information, IP addresses, browser type, operating system, and user behavior data (e.g., timestamps and in-app actions) to help improve service quality.

7. How We Use Your Information

• Service Provision: To deliver, manage, and improve our services.
• Communication: To send you updates, notifications, and promotional materials (opt-out available).
• Statistical Analysis: To understand user behavior and improve the platform.
• Legal Compliance: To meet legal obligations or regulatory requests.

8. Data Sharing and Disclosure

• Service Providers: Trusted partners help us operate our platform securely and efficiently.
• Legal Requirements: We may share data if required by law or court order.
• Business Transfers: In case of acquisition or merger, data may be transferred with appropriate notice.

9. Data Security

We use industry-standard safeguards to protect your data from unauthorized access or misuse. However, no internet-based system is completely secure.

10. Your Rights and Choices

You can request to access, correct, or delete your personal data by contacting us. We will respond within a reasonable timeframe.

11. Policy Updates

We may update this policy as needed. Changes become effective immediately upon posting. Continued use of the service signifies your acceptance of the updates.

12. Final Statement

By using Send Jay Logistics, you agree to this Privacy & User Compliance Policy. We value your trust and are committed to providing a secure, legal, and professional service for all users.

13. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at:

Email: support@sendjaylogistics.com

Phone: +234 808 986 5373